Refund policy

No refunds or returns are accepted on custom golf balls or gift cards.  If you are in doubt about how your logo will look on the balls, ask for a no-charge email proof.   If you are unhappy with the delivered quality of the logo on your golf balls, please contact Zipline to work out a mutually fair solution.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.